Parent CEO Support

Get help with Parent CEO app and resolve common issues.

Frequently Asked Questions

How do I create a household?

To create a household in Parent CEO:

  1. Tap on the "Households" tab
  2. Select "Create New Household"
  3. Enter a name for your household
  4. Add family members and customize their roles
  5. Tap "Save" to create your household

How do I invite a partner to join?

You can invite a partner to join your household by:

  1. Going to your household settings
  2. Selecting "Invite Member"
  3. Entering their email address or phone number
  4. Customizing their access permissions
  5. Tapping "Send Invitation"

They'll receive an invitation to download the app and join your household.

How do I create and assign tasks?

To create and assign tasks:

  1. Tap the "Tasks" tab
  2. Select "Create New Task"
  3. Enter task details including name, description, and deadline
  4. Assign to household member(s)
  5. Set priority level and reminders if needed
  6. Tap "Create Task" to save

How do I track my stress levels?

Parent CEO helps you track stress levels through:

  • Daily check-ins where you can manually log your stress level
  • Optional wearable device integration for biometric stress tracking
  • Weekly and monthly stress analysis reports
  • Task load correlation analysis

To enable stress tracking, go to Settings > Wellness > Stress Tracking.

How do I connect my wearable device?

To connect a supported wearable device:

  1. Go to Settings > Wearable Devices
  2. Select your device type (Apple Watch, Fitbit, Garmin, etc.)
  3. Follow the on-screen instructions to authorize Parent CEO
  4. Select which data you want to sync
  5. Tap "Connect Device" to complete the setup

Troubleshooting

App crashing or freezing

If Parent CEO crashes or freezes:

  • Make sure your app is updated to the latest version
  • Restart your device
  • Check your internet connection
  • Clear the app cache (Settings > Apps > Parent CEO > Storage > Clear Cache)
  • If problems persist, uninstall and reinstall the app

Sync issues between devices

If data isn't syncing between devices:

  • Verify both devices have a stable internet connection
  • Check that you're signed in with the same account on both devices
  • Force close and reopen the app
  • Go to Settings > Account > Sync Data to manually trigger a sync
  • Ensure your app is updated to the latest version

Wearable device connection problems

If your wearable device isn't connecting properly:

  • Ensure Bluetooth is enabled on your phone
  • Make sure your wearable device is charged and nearby
  • Check that your wearable device's firmware is up to date
  • Remove the device from Parent CEO and reconnect it
  • Restart both your phone and wearable device

Contact Support

If you couldn't find a solution to your issue, please contact our support team:

Support Hours

Monday - Friday: 9am - 6pm EST

Weekend: 10am - 4pm EST

Response Time

We typically respond within 24 hours

Contact Methods

App:In-app chat (Profile > Help)

Resources